You can return your items for a refund, exchange, or credit within 30 days of purchase. Any non-defective returns may be subject to a 15% restocking fee. No refunds will be issued after 30 days. After 30 days from purchase, the product may be exchanged for store credit or replacement if it is defective. All products are guaranteed from defects for a period of 12 months from date of purchase. To be eligible for a refund, it must be purchased within 30 days of the return request. Several types of goods are exempt from being returned such as customized products, perishable goods, intimate or sanitary goods, gift cards, and downloadable software products. To complete your return, we require you fill out our returns form below to get a return authorization.